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Administrative Assistant

Job Type : Temp/Contract
Hours : Full Time
Travel : No
Relocation : No

Job Description :
Support a pilot program they are working on for a client. Duties would include:

  • Creating customer profiles in  system

  • Responding to customer requests

  • Creating jobs in our system (tickets)

  • Generating Shipping labels and return shipping labels for laptop shipper (email labels to ops teams for shipment out)

  • Following up with home users to ensure they received the box and see if they have questions

  • Validating that boxes/assets have been received back by TES

  • Coordinate with OPS team to focus on SLA and reporting.

  • Creating outbound tickets for shipments back to our client.

  • Standard reporting

 Compensation: $16.00 - 18.00 / Hour

Required Qualifications :

  • Prior customer service experience

  • Basic Computer Knowledge

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