Administrative Assistant
Job Type :
Temp/Contract
Hours :
Full Time
Travel :
No
Relocation :
No
Job Description :
Support a pilot program they are working on for a client. Duties would include:
- Creating customer profiles in system
- Responding to customer requests
- Creating jobs in our system (tickets)
- Generating Shipping labels and return shipping labels for laptop shipper (email labels to ops teams for shipment out)
- Following up with home users to ensure they received the box and see if they have questions
- Validating that boxes/assets have been received back by TES
- Coordinate with OPS team to focus on SLA and reporting.
- Creating outbound tickets for shipments back to our client.
- Standard reporting
Compensation: $16.00 - 18.00 / Hour
Required Qualifications :
- Prior customer service experience
- Basic Computer Knowledge
